A: At Stitch & Snuggle Boutique, LLC, we understand the importance of personalization, especially for your little one. If you don't see the color or font that you're looking for in our default selections, please reach out to us! We may be able to accommodate special requests to ensure your item is exactly as you envision. Simply contact our customer service team with your specific requirements and we'll do our utmost to cater to your needs. We are committed to providing a luxurious and customized experience for your baby.

A: Yes, at Stitch & Snuggle Boutique, LLC, we understand the importance of getting your personalized items just right. After you place an order for a personalized product, we will create a digital proof based on the customization details you provided. This proof will be emailed to you for approval before we proceed with the final production. We ensure that each custom design meets your expectations, giving you the peace of mind that your personalized luxury baby items will be exactly as you envisioned. We ask that you review the proof carefully and provide any necessary feedback promptly to avoid delays in the production process.

Our standard processing time is 10-20 business days for personalized orders. Shipping usually 2–5 days for U.S. orders.

A: Yes, Stitch & Snuggle Boutique, LLC does offer rush processing for an extra fee. If you need your items expedited, please email us at info@stitchnsnuggleboutique.com before placing your order. We will do our best to accommodate your timeline and ensure prompt delivery.

We accept major credit cards, gift card, PayPal, Afterpay, and Sezzle for flexible payment options.

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We recommend gentle machine wash or hand wash in cold water. Lay flat to dry. Do not iron directly on the embroidery.

Due to the personalized nature of our items, we do not accept returns. However, if there’s an issue with your order, please contact us within 3 days of delivery.

A: At Stitch & Snuggle Boutique, LLC, we strive to ensure every order reaches you in perfect condition. If your item arrives damaged or incorrect, we apologize for the inconvenience. Regrettably, we do not offer refunds, but we will be happy to replace your order if the damage occurred during transit. Please contact our customer service team immediately upon receiving the damaged item, providing photos of the damage for verification. Additionally, before production, we send emails to confirm the accurate spelling of any personalized items. Once you approve the spelling, we cannot replace the item for any errors that were confirmed. Your satisfaction is important to us, and we aim to resolve any issues promptly and professionally.